Support
We answer every message ourselves, usually within one business day (Riyadh time).
E-mail us
Write to support@pinsay.dev. To help us answer quickly, include:
- Your workspace name and the e-mail you sign in with.
- The page or tool where it happened (dashboard, widget, CLI, browser extension, Figma plugin, or an AI connector).
- What you expected and what happened instead, with a screenshot if you can.
Never send passwords, API keys or tokens by e-mail.
Guides
- Documentation: install the widget, the CLI and the browser extension.
- Connect an AI tool: add PinSay to Claude, ChatGPT, Cursor, VS Code or Claude Code.
- FAQ: answers to common questions.
Disconnect an AI tool
In the PinSay dashboard, open Profile → Connected apps and choose Disconnect next to the tool. It can no longer renew its access, and access it already has ends within 15 minutes. To use PinSay again, the tool must sign in again.
Report a security issue
See Security for how to report a vulnerability.
Your data
Privacy explains what PinSay stores and who processes it. Your data is not used to train AI models.